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FREQUENTLY ASKED QUESTIONS
Here you can find some frequently asked questions. If you don't find the answer you are looking for, please don't hesitate to set an appointment to contact us at your convenience! Or give us a call
How much notice do you need to get started?At WeCare Home Care, we strive to fill your needs as soon as possible. Call as soon as you think you may have a need, and while the more notice the better, if urgent, we will try to initiate services immediately.
Can First Royalty Home Care take my loved one to appointments? Is there an additional cost for this?Yes, our Caregivers can drive the Client’s vehicle, for which the cost is included with the time. Or, the Caregiver can drive the Client in their own vehicle, which incurs a $.70 per mile charge. WeCare runs DPS backgrounds on all Caregivers, and are covered through company insurance.
Are WeCare Home Care’s Caregivers licensed, bonded and insured?Yes, all of WeCare Home Care is licensed by the Texas Department of Health and Human Services to provide Personal Assistant Services. All Caregivers are company employees, and are therefore covered under our license and insurance.
Does insurance cover the cost of this service?WeCare accepts Long Term Care Insurance, and we will assist with the billing for such plans. However, because Personal Assistance Service does not require the services of a nurse or physical therapist, medical insurance will not cover the cost of care.
What services does WeCare Home Care provide?Please click on the Services page for an extensive explanation of the care we can provide. If your need is not listed, please call us and we’ll be happy to discuss whether we can help with any special circumstance.
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